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Best Practice Guidelines
Unique Challenges with Heart Failure
Heart failure is one of the most common chronic illnesses that occur with age. Common considerations to understand the heart failure demographic is covered in the following guide:
UNIQUE CHALLENGES WITH HF

After completing this document, the below guidelines will provide a starting point for creating materials designed to address the specific needs of heart failure patients, families, and caregivers.
Detailed references and recommendations for further reading are included with each package.
Writing
Written content is a major element in any set of health communications, and can be the most effective method of conveying knowledge. It can be used to educate, inform, and guide.
Written communications in healthcare can include:
- Patient education materials
- Outreach and engagement
- Research recruitment
BEST PRACTICES: WRITING

Visuals
Visual elements are key considerations in communications. They can improve comprehension, foster connections, and promote knowledge retention in users.
Visuals in healthcare communications can include:
- Illustrations
- Infographics
- Diagrams and schematics
BEST PRACTICES: VISUALS

Experiences
Experiences, in the present context, encompass the experiences that are associated with consuming written and visual content.
Communication experiences can include:
- Looking up health information online
- Using a new health-management technology at home
- Participating in a patient survey
BEST PRACTICES: EXPERIENCES

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